We offer an overnight Ski and Snowboard Valet service for your convenience, located on the snow near the bottom of PayDay Express chairlift at Park City Mountain Village and next to the Ski & Snowboard School sales office in Canyons Village. Each player chooses an interactive role, with challenges varying by person. Response from SKIVALETOWNER, Owner at Ski Valet Park City. Several minutes later, the customer called to ask where our technician was, and after threatening to charge us $500 if they missed their DV Ski School lesson, we told them that surely it would be a good idea to take the 168cm skis that we had just delivered to the lesson (to start anyhow), and that our technician would be arriving within a matter of minutes to swap the skis, if they were not already there. Please choose a different date. We have never had a single complaint about [Technician Name] in the 9 years he has been here, in fact people go out of their way on a daily basis to call and let us know what a great job he does for them. The background from our perspective is that on the day of the delivery, we showed up to the client’s hotel with 168cm long, 80mm wide skis- which are if anything a bit short for a 6’1” tall man. Talk to you soon! Apply online instantly. I was late to my lesson, and they had no other boots. Instead, he chose a remarkably combative approach, deriding me for having misunderstood their cancellation policy and at one point calling us “a group that wants to reserve our equipment so we can’t rent it out to other customers, and then not honor their obligations”, as though we were conspiring with their competitors to sabotage them! Renting skis in Park City, Deer Valley, and The Canyons has never been so easy. Let’s Roam is the #1 app-led scavenger hunt company. The customer wasn’t happy about this, and demanded a different and shorter ski- at a 154cm length. View this and more full-time & part-time jobs in Park city, UT on Snagajob. Profesional & very friendly!! Nathan made the reservation process so easy and helped our party of 6 select the perfect packages. 69 Ski Valet jobs available on Indeed.com. Nathan ... thank you for your outstanding service this Find Ski Valet Park City in Park City with Address, Phone number from Yahoo US Local. Needless to say, we haven’t heard anything back yet. Explore Park City, a former silver mining boomtown turned world-class outdoor destination, and … They agreed they wanted this second shorter pair of 152cm skis. Work with your team or compete against them, as you learn new facts and create memorable experiences. Enjoy top of the line ski rentals in Park City when you order your equipment through Black Tie Ski Rentals! If ever back in Utah skiing, we more, Top Selling Tours & Activities in and around Park City. So bad that it's inspiring me to write my first negative online review. They provide prompt and courteous service, and familiarize the guests with essential resort services and activities. However in this case, we can only echo the customer’s sentiment- the whole interaction was the Epitome of Horrible, and we will be thrilled if they stick to their promise to never again use our service. quality of the equipment! This is appalling. They provide prompt and courteous service, and familiarize the guests with essential resort services and activities. They were so helpful when my daughter decided to switch from snowboarding to downhill. We have audio re offing’s of the rude conversations the guy delivering had with j 3. Got the bill after our trip and saw they charged us the full price (without the 15% discount) and they charged Sunday to the two people who returned equipment early. This is worst customer service ever received. Our goal is to help you maximize your time on the slopes by delivering all of the equipment and accessories that you will need at the time and place you decide. If anything is found to be unprofessional or inappropriate we will make corrections. Called the company and the phone agent agreed to honor the 15% discount but refused to remove the two extra Sunday charges. Posting id: 594637694. The last email we received from this customer read as follows: [Ski Valet Employee Name]- 1. make sure we all had the best fit possible. Posting id: 594637827. We had rented snow pants a, Nathan and his team do a great job. the morning someone decided they needed to ski on my 77 likes. staff is to be complemented for their professionalism, 16 likes. We have photos 2. After all, the amount in question is only ~$100, a small fraction of our total order, and at that point nobody in our group besides me was yet aware of the billing issues, so he has the opportunity to secure a large group of satisfied customers. I want to thank Ski Valet again for courtesy and overall friendliness! Condo, 1 Bedroom, 1.0 Bath, (Sleeps 4) - $220 avg/night - Park City - Amenities include: Swimming pool, Internet, Air Conditioning, Hot Tub, Fireplace, TV, Satellite or cable, Children Welcome, Parking, No Smoking, Heater Bedrooms: 1 Sleeps: 4 Minimum stay from 2 night(s) Bookable directly online - Book vacation rental 3485384 with Vrbo. your great customer service. Ski Valet Park City, Park City: See 13 reviews, articles, and 20 photos of Ski Valet Park City, ranked No.64 on Tripadvisor among 98 attractions in Park City. Walk to all the best landmarks and hidden gems, answering trivia questions and solving challenges. time I called, he answered before the third ring. If your ski equipment needs adjusting during your rental, our technicians will meet you at your lodging or out on the slopes.When finished with your ski rentals, we pick up your gear. thoroughly pleased with the drop-off, pick-up service and This is the version of our website addressed to speakers of English in the United States. It took so much of the stress out of our vacation. We will pick up the equipment at your lodging or at the base of the mountain. While we always regret a customer having anything less than a great experience with our service, and generally do everything we can to make any errors on our part right for our clients, we do feel like this review deserves a bit of clarification. At this point, I’m thinking the review is likely heading back up to 4-star territory. Ski Valet (winter season 2020/21) - Waldorf Astoria Park City Waldorf Astoria Park City Park City, UT 24 hours ago Be among the first 25 applicants Park City Tourism; Park City Hotels; Bed and Breakfast Park City; Park City Holiday Rentals; Flights to Park City; Park City Restaurants; Park City Attractions; Park City Travel Forum; Park City Photos; Park City Map; Park City Guide; All Park City Hotels We'll meet you anywhere if you need additional equipment or adjustments. Ski Valet Park City: Hours, Address, Ski Valet Park City Reviews: 4.5/5 We are partnered with Ski Valet Park City who provide you with a very convenient ski and snowboard delivery service in Salt Lake and Park City. We do strive, despite any setbacks and within reason, to give our customers what they want. Nearly 99 percent of the Ski Valet Park City is a ski and snowboard rental delivery service. “How to Lose a Customer in 10 Day”, or “From 5 Stars to 1: The Ski Valet Park City Story”, Used the service for a large group over a long weekend. the mountain within 20 minutes!! Review drops to 1 star, which is our final destination, though I’d remove another for the manager if 0-star reviews were allowed. Second year renting skis/snowboards through them. Located at the base of Town Lift, 875 Main is your private ski-in/ski-out lodge during ski season and your year-round direct connection to the best restaurants, shops, galleries, theaters and spas in town. 16 likes. Your Direct Ski Connection to Park City. And skis that were 14cm LONGER than reserved, and no other options. If not I am happy to go online, then raise it to fraud. Our technician and office manager agreed that we would be happy to bring them shorter skis- even though 154cm is inappropriately short for someone who is over 6 feet tall- and the ski instructor who allegedly suggested this length is, in our opinion, wrong. Apply online instantly. For Your Safety All Of Our Ski Techs Will Be Wearing Safety Masks, Gloves and Disinfecting Everything, Reserve Now Even though they told my wife we could return them that day - which we did - they are charging us for the full rental. Was very pleased both times! Park City Luxury Hotels; Park City Ski-In / Ski-Out Hotels; Park City Resorts; By Hotel Class. Ski Valet Park City. Valet is open daily from 8:30 a.m.-5 p.m. Thanks for a great ski rental experience. Only part of our group was skiing the final day, so we had two separate pick-ups scheduled – one Saturday, one Sunday. I am a beginner skier - I am 42, have slowed once before, and the teacher was very clear on the max. Let’s Roam Scavenger Hunts are great as an everyday activity, or for bachelorette parties, birthday parties, corporate team building events and more! View this and more full-time & part-time jobs in Park city, UT on Snagajob. I follow up via email and am politely told to go shove it – the manager is digging in his heels on the “cancellation” policy. excellent touch and time saver. Thanks, Ski Valet!! The best ski rental gear is delivered directly to your vacation home or ski resort at Alta, Snowbird, Solitude, Brighton, Park City, Deer Valley, or Canyons ski areas. The customer immediately began berating our ski technician (who has worked for us for almost a decade, and has been skiing, patrolling, and teaching in Utah for almost 40 years) for bringing “powder skis.” He respectfully disagreed that the skis we had sent were powder skis (they are not- the Salomon XDrive 8.0 is part of Salomon’s All-Mountain Frontside Series), and assured the customer that the length and width would be an excellent fit for a beginning skier of their stature. Please refund at a MINIMUM the second day as I was told you would, despite what you should do given true horrendous re ordered conversations and the 168s then 150s that arrived inspired of 154s is refined both days. Excellent experience!! Equipment drop-off was timely, efficient, and courteous. or call 435.645.7171, Reserve your ski or snowboard gear online or call: The equipment was delivered exactly as promised and Brittany took extra time and care to. 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In fact, it turned out that at that point the 152cm skis had already been delivered; and the customer had already made it on time, despite the tantrums, to their ski lesson. 5-stars Hotels in Park City; 4-stars Hotels in Park City; 3-stars Hotels in Park City; By Hotel Brand. Apply to Parking Attendant, Agent, Management Trainee and more! winter during our February and March Trips. Ski Valet Park City: Ski Valet Park City - See 13 traveler reviews, 20 candid photos, and great deals for Park City, UT, at Tripadvisor. Ski Valet Park City. 6 Reviews (435) 645-7171 Website. We deliver ski rentals to homes, condos and hotel rooms. Apply for a Park City Mountain Ski Valet job in Park city, UT. We’re now down to 3 stars for this review, but I stayed upbeat because this was just an entry-level employee, and surely a manager at a service-oriented business such as this would give the customer the benefit of the doubt, even if he/she thought I should have known the “cancellation” policy applied here. Billing mistakes happen, so still giving them the benefit of the doubt at this stage, but it’s annoying so review was down to 4 stars at this point. Menu & Reservations Make Reservations . Instead of showing up with "various options " as they promise - they show up with ones set of boots, which didn't fit. confirm in the booking email as well. In any case, since the manager tacitly accused of working on behalf of their competitors, here you go: if you google “Park City Ski Rental Delivery” you’ll see plenty of options with much strong customer reviews on social media. Our expert technicians deliver your ski rental gear to your Park City Utah area lodging or hotel room and make sure you and your family get the perfect custom fit for your skiing experience. We are open from 8 am to 9 pm, so you can get ready for your skiing experience when it is convenient for you. Additionally, we wonder about why this customer chose to extend the rental of the boots we did fit for them for days afterwards when they were supposedly sub-par. Our Airbnb host had negotiated a deal that guests of their properties get a 15% discount, which took some of the sting out of how expensive the rentals are. Customer service when trying to resolve it took the experience from mixed to terrible. Ski Valet Park City is a ski and snowboard rental delivery service. Ski Valet Park City 4383 Forestdale Dr Park City UT 84098. will definitely rent from Park City Ski Valet again!!! So efficient. Your Get directions, reviews and information for Ski Valet Park City in Park City, UT. Is this a romantic place or activity that you would suggest for, Is this a must-do if you are traveling with a, Is this a place or activity you would suggest for. This was our first time ever working with Ski Valet, a service that brings your ski equipment to you, and we’ll never do it another way! We are open from 8 am to 9 pm, so you can get ready for your skiing experience when it is convenient for you. And i ended up having to rent new gear anyways. We custom-fit your equipment in the comfort of your living room or at the base of the mountain. The one time I left a message, Resorts near Ski Valet Park City, Park City on Tripadvisor: Find 13,535 traveler reviews, 9,268 candid photos, and prices for resorts near Ski Valet Park City in Park City, UT. Two group members originally planning to ski Sunday changed their mind (one injury, one changed flight), so we asked if we could return their equipment a day early and were told no problem. Instead of apologizing, they were condescending to me, and insulting to my wife. Ski Valets will escort guests and their winter sport equipment to and from the ski lift. Instead of up to 4 stars, the review goes down to 2. Which I have documented as reserving. After a few days of phone tag, I eventually get an opportunity to speak to this manager, still optimistic the situation can be resolved. size ski I should have. Was feeling optimistic this would end in a 5-star review. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Instead, I get 4 days of radio silence. Apply for a Waldorf Astoria Park City Ski Valet (winter season 2020/21) - Waldorf Astoria Park City job in Park city, UT. I highly recommend this company for the quality, professionalism, and great customer service. When finished with your ski rentals, we pick up your gear. Things to do near Ski Valet Park City on Tripadvisor: See 45,292 reviews and 9,280 candid photos of things to do near Ski Valet Park City in Park City, Utah. Park City Ski and Snowboard Rentals Delivered to your Door! he called back immediately. Park City Ski Valet delivers ski and snowborard rentals to your door. from now on. were three of us renting in our group and everyone was The Ski Valet is responsible for creating an excellent first and last impression. We are looking for someone that knows or is willing to learn how to maintain skis, adjust bindings, adjust boots, deliver gear, fit and adjust skis and snowboards to clients. Having boots already adjusted to skis was an Park City Mountain, the largest resort in the United States, is located in the heart of Park City, Utah, only a 35-minute drive from Salt Lake City International Airport and steps from historic Main Street in charming Park City. Still at 5 stars. Nathan and his team are super pleasant and You Decide. skis for a day more than I did at Deer Valley (my first day Renting skis in Park City, Deer Valley, and The Canyons has never been so easy! I’ll defer to you, dear reader, but when I call a restaurant to change my party size from 8 to 6 I don’t generally think of that as a “cancellation”. I call Ski Valet a few days later and am greeted by a friendly employee who explains that the manager isn’t in, but she’ll discuss with him the next day and get back to me. We also want to address the false claim that we had brought no other boots with us- we always have a van full of up and down sizes for clients to try on, so why this customer decided to complain about that in particular is a mystery. Valet pricing: $10 per snowboard or pair of skis. Nonetheless, we looked in the shop, and we had a 152cm long, 78mm wide pair of men’s skis- which the shop manager told the customer they would be happy to send out, clearly stating that it was not a 154cm ski (nor as later mentioned in the customer’s email a 150cm ski), and that we would bring them as quickly as possible to the customer at Deer Valley. Very impressed. Park City Ski and Snowboard Rentals Delivered to your Door! Tl;dr: Overcharged our entire order by 15% (which they ultimately removed after I called them out) and conveniently allowed a “miscommunication” to result in $100 of unrelated additional charges (which they refused to remove). Arrived at treasure Mountain Inn who recommended Ski Valet. As you are planning your next Park City getaway give us a call or book all your equipment and ski accessories online! out in Utah skiing), and you delivered another pair to me at 5-Stars! Please do provide! 435.645.7171. We clearly made a mistake by not explicitly asking whether they would still be charged for Sunday when asking to return the equipment Saturday, but Ski Valet clearly didn’t care to clarify at the time. We have emails 4/ we have cove recordings of all the phone calls - including the ones on that day, and back when this was all booked. Ski Valets will escort guests and their winter sport equipment to and from the ski lift. If you want to go the value (non-delivery) route, Christy offers great equipment at great prices. 435-645-7171 0 Menu We were told it would be applied automatically, but I made sure to. Restaurants near Ski Valet Park City, Park City on Tripadvisor: Find traveller reviews and candid photos of dining near Ski Valet Park City in Park City, Utah. Every single person we spoke with at Ski Valet was very helpful, knowledgeable and accommodating. Includes Ski Valet Park City Reviews, maps & directions to Ski Valet Park City in Park City … I give them permission to post my review as they choose. everything went smoothly. Park City Ski Valet, Park City, UT. We deliver ski rentals to homes, condos and hotel rooms. We will be using park city ski valet He pointed to their 48-hour cancellation policy, which he said applies to reservation changes. Ski-In/Ski-Out Access At Cozy Park City Resort* Tucked away in the Wasatch Mountains, Hyatt Centric Park City is your convenient base camp for alpine adventure, no matter the season. We are looking for someone that knows or is willing to learn how to maintain skis, adjust bindings, adjust boots, deliver gear, fit and adjust skis and snowboards to clients. Nathan must be the hardest working guy in park city. discussed ski boots and skis and within the hour someone came to my hotel room and fitted me with skis, 4383 Forestdale Dr, Park City, UT 84098-6451, I have to say that renting equipment from Ski Valet was one of my best decisions ever! We ensure that your ski rental equipment is properly fitted and meets your complete satisfaction. Sorry, there are no tours or activities available to book online for the date(s) you selected. The communication was excellent; they were always prompt with delivery/pickup and all 6 people in our party had zero complaints about boot fit. Park City Tourism; Park City Hotels; Park City Bed and Breakfast; Park City Vacation Packages; Flights to Park City; Park City Restaurants; Things to Do in Park City; Park City Travel Forum; Park City Photos; Park City Map; Park City Travel Guide; All Park City Hotels I was especially impressed and ski performance. The Ski Valet is responsible for creating an excellent first and last impression. They met us 50min later with skies 4cm Smaller Than the reserved sides, insulted me and condescendingly told me to take my "baby skis". Call us & we're there! Ski Valet Park City takes great pride in personalized, professional service. There We just got back from Park City and had a great experience using Ski Valet. NEVER AGAIN. Park City Ski and snowboard rentals delivered to your door. Ski Valet Park City offers premium customized ski rentals, and delivery to Park City, Deer Valley, Canyons, Alta, Snowbird, Brighton, & Solitude. Brittany picked up the equipment as scheduled and it was all pain free. Not because of the screw up in sizes, but because of how rude and insulting they are. Ski Valet Park City provides top of the line equipment rentals for skiers and snow boarders throughout the Park City area. I have never experienced worse - anywhere, for anything. 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